super baje's commitment to responsible gaming
Gaming is for fun — not stress. super baje believes every player has the right to know their limits and stay within them. On this page you will find self-limit tools, warning signs to watch for, and details on where to get help if needed.
Why it matters to keep gaming within limits
Online casino and sports betting can be a legitimate form of entertainment, but it is never a reliable source of income. super baje always wants its users to play comfortably and with awareness. There is no guarantee of winning on any bet or spin — this is built for entertainment, not profit.
Under super baje's Terms and Conditions, users must be at least 21 years old to open an account and place any bet or play any game on the platform. This age limit is strictly enforced, as participation in gambling or betting by minors is completely prohibited.
Placing more bets out of fear of losing money, or betting with funds meant for everyday expenses — these behaviours can be early signs of problem gambling. To help you stay safe, super baje provides several tools that you can activate at any time from your account settings.
Tools to keep yourself in control
Any of the tools below can be activated from your super baje account settings. If you need assistance, contact us via 24/7 live chat or email.
Daily Time Limit
Set a maximum amount of time you can play each day. Once that time is up, your session will end automatically.
Deposit Limit
Set a maximum deposit amount on a daily, weekly or monthly basis. Lowering the limit takes effect immediately; increasing it takes effect after 24 hours.
Self-Exclusion
Request to have your account closed for a set period (from 7 days to permanently). Logging in will be completely disabled during this time.
Loss Limit
Set a cap on how much you can lose within a given period. Once that amount is reached, placing further bets will not be possible.
Cooling-Off Break
Take a temporary break for a few days or weeks. Your account remains active but gaming and betting will be disabled.
Reality Check Notifications
Turn on reminders that show a summary of your time and spending on screen at set intervals, so you stay aware of how long you have been playing.
Warning signs of a problem
If any of the following applies to you or someone close to you, it may be time to seek help. These signs are not a mark of weakness — recognising them is the first step toward addressing the problem.
- Spending more than your budget on gaming, or taking money from household expenses or savings to place bets.
- Placing more and more bets trying to win back lost money — attempting to "chase losses".
- Unable to stop playing, continuing well past the time you intended even when you want to stop.
- Hiding the amount you play from family or friends, or lying about it.
- Work, studies or family responsibilities are suffering, yet gaming continues.
- Feeling restless, irritable or anxious when unable to play.
- Continuing to bet using borrowed money or loans from others.
Where to find support
You do not have to face difficulties alone. super baje's support team, your family, and professional counsellors are all here to help.
super baje Live Chat
Speak directly with our support team in Bengali via 24/7 live chat. They can help you set up self-exclusion or configure your limits.
Email Support
You can write to us in detail about any matter. Email support is available in both Bengali and English, at any time of day or night.
Family Support
Let someone you trust in your family know what is going on. Support from a familiar person can sometimes be more effective than professional help.
Professional Counsellors
Reach out to a mental health professional or addiction counsellor. Both government and private mental health services are available in Bangladesh.
super baje's commitment
As a trusted platform, super baje places the safety of its users as the top priority. Every user's information is protected through secure transactions via local payment methods including bKash, Nagad and Rocket, as well as SSL encryption. Alongside technical security, we believe mental well-being is equally important.
Under our Privacy Policy, your information is kept fully confidential when using responsible gaming tools. Details of any self-exclusion or limit settings are not shared with any third party.
To learn more about us, you can visit our About Us page, which covers super baje's values and operations in detail.
Responsible gaming is not just an individual choice — it is a shared commitment between super baje and its users. We want every session to end in satisfaction, not worry.
Common questions about responsible gaming
Go to the "Responsible Gaming" section in your account settings and select the self-exclusion option. You can choose from several durations, ranging from 7 days to permanent self-exclusion. If you run into any issues, our support team is available 24/7 on live chat to help you complete the process.
Yes, lowering a deposit limit takes effect immediately. However, increasing a limit has a 24-hour waiting period — this gives you time to reconsider before an impulsive decision goes through.
Yes, your account balance will be fully secure during self-exclusion. Once the self-exclusion period ends, you will be able to withdraw as normal. For any specific circumstances, please contact the support team.
Not directly, as only the account holder can make changes for security reasons. However, if a family member is concerned, they can inform the support team. The support team will assess the situation and take appropriate action.
super baje strictly enforces a minimum age of 21 to register and play. For protection at the household level, use parental control software on your devices and keep your account password out of reach of children and teenagers.
Visit our FAQ page for answers to common questions. For more detail or personal guidance, speak directly with our support team via 24/7 live chat or email.